Roundtable: Dealing with Difficult People in Mediation led by Renowned Mediator and Arbitrator Ruth V. Glick
Golden Gate University 536 Mission Street, Room 3203 San Francisco, California
Wednesday, February 15, 2012
No charge for this event, but please RSVP. Members may bring guests. Coffee, juice, and pastries will be served.
Breakfast 7:45 a.m.
Program 8:00 a.m. to 9:00 a.m.
How do you work with people whose behavior can negatively impact the road to settlement? What are the characteristics of a difficult person in mediation and what are the best mediator responses and strategies to deal with them? Come and participate in the discussion and sharpen your skills on how to deal with this challenge.
Ruth Glick is a distinguished dispute resolver with over 25 years of experience. She serves as a neutral for business, labor, employment, commercial, securities, financial, real estate, technology and medical malpractice disputes. Ms. Glick has published and presented extensively in the field. Ruth is a former President of The Mediation Society and was recently honored as a Northern California Super Lawyer 2011. Attorneys have described her as “A Mediator You Can Deal With,” The Daily Journal by Craig Anderson, July 2006.