Description:

You have been alerted by interaction with the attorneys (or parties) that difficult personalities are involved in the mediation. As the mediation begins, you are confronted with an individual who seems to be particularly difficult, maybe even emotionally or mentally disturbed. How can you quickly assess what is going on and alter your interaction style to meet the challenge? Jim Cawood will not only provide specific ideas, but will provide you with new tools to meet interaction challenges that you are facing or have faced in the past.
Please provide your own lunch – no charge to attend.n
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Society Sessions are typically held the first Wednesday of every month and rotate between East Bay and San Francisco/North Bay