TMS Event Details

Event Title: The Nuts & Bolts Of Conducting Online Mediation

Event Type: TMS Webinar


This event is online only.  Zoom dial-in details are provided in your TMS Member invitation.

All RSVPs will also receive a reminder with Zoom dial-in details.

Presenter: Colin Rule

Date: Monday, April 6, 2020

Time: Noon to 1:30pm


Two months ago the idea of online mediation simply sounded “interesting.”  COVID-19 has changed the interest level substantially.
We have the “Godfather of Online Dispute Resolution,” Colin Rule, speaking to The Mediation Society again.  This time we have asked Colin to assuage our insecurities.  He will show us that online mediation is not only possible, but that even we can do it!  He will give practical advice for conducting mediations; this will include advice on the how-to but, also, on the intricacies and nuances of being as effective online as in person. 


Colin Rule is Vice President of Online Dispute Resolution for Tyler Technologies.  In 2011 Colin co-founded, an ODR provider based in Silicon Valley, which was acquired by Tyler Technologies in May 2017.  From 2003 to 2011 he was Director of Online Dispute Resolution for eBay and PayPal. Colin is the author of Online Dispute Resolution for Business and The New Handshake: ODR and the Future of Consumer Protection. He serves on the boards of the Consensus Building Institute and the PeaceTech Lab at the United States Institute of Peace.  He is currently Co-Chair of the Advisory Board of the National Center for Technology and Dispute Resolution at UMass-Amherst and a Fellow at the Gould Center for Conflict Resolution at Stanford Law School.  Colin co-founded Online Resolution, one of the first online dispute resolution (ODR) providers, in 1999 and served as its CEO and President. Colin also worked for several years with the National Institute for Dispute Resolution in Washington, DC, the Consensus Building Institute in Cambridge, MA, and in Eugene, OR.